Are you looking for how to increase job success score on UpWork? Looks like your first project didn’t go as planned. Don’t worry, you can still take hold of your JSS and take it to the top limit, i.e., 100% JSS.
The major factor that regulates your JSS is client feedback, and by taking control over your client’s feedback, you can control your JSS. You must be wondering how is it possible for the freelancers to control client’s feedback.
Read this article thoroughly to understand how Upwork assigns you a JSS and what criteria they follow. Let’s dive into the details.
Tips On How To Increase Job Success Score Upwork
Scenario 1: Uncompatible Client
So, in most cases, what happens is that the client is not compatible to work. In such a scenario, that client might have a history of disputes with sellers on upwork. Upwork flags such profiles, and when you encounter a dispute with such a buyer, Upwork is more likely gonna favour you.
Whenever, you get a bad review from a client, you can simply report it to Upwork. Upwork will look into the matter and there are 80% chances that the review might be removed from your profile and will also not affect your JSS.
Scenario 2: Your Work Was Below Par
It’s considerable that being a beginner freelancer, you did not meet the client’s standard. Most clients come to Upwork, looking for high quality work.
So, if the client complains with you about the quality of the work and his dissatisfaction, you better bribe him for not giving you a bad review. Just ask him that you will give him a full refund if he agrees to give a positive private feedback to Upwork about your services. This way, you can avoid getting a bad JSS on your profile.
Scenario 3: You Already Have A Low JSS
It’s possible that you had a client a week ago, who left a bad review, crashing your JSS to the worst limits. So, how to increase JSS in such scenario? Well, there are a few things you can do, but they will take time and struggle.
First thing, get some positive feedback on your profile. You may ask your friend or a family member living in another country to place you an order, and get a positive feedback from them. Fake reviews are also available in the market, but that’s a black hat technique, so I don’t appreciate that.
Another thing you may do is to wait for the next 6 months. JSS score is calculated based on your projects completed in the past six months. So, after six months, your JSS will automatically increase, unless you receive some more negative reviews in these months.
Things To Remember
Always ask your clients if they are satisfied about the service they received before you end the contract. If there’s any issue, make sure you resolve it before ending the project. This way, you can avoid getting a negative personal or private feedback on your account.
Try to win short projects that can get you more reviews. Quality work submission on multiple short projects can quickly boost your JSS.
Learn to say no to projects. Yes, you heard me right. Some clients are born to be dissatisfied. You can never please them no matter what you do. If you feel like you are not a perfect fit for the client or the client may not be compatible, politely refuse before you start the contract.
Conclusion: How To Increase Job Success Score On Upwork
In conclusion, I would say, keep going no matter what. I know that UPwork is quite frustrating at times. You are not getting any projects and you have a low JSS. But you gotta keep your calm and keep the fire burning if you want to survive.
I hope you have got an idea on how to increase Job Success Score on Upwork in 2024. Most people think they can not control their JSS, but the fact is you can control what you do. JSS is simply the outcome of what you do on Upwork.
